tex.tracer makes it easy to manage social and sustainable certificates from your supply chain partners. You can view certificates in two ways: on the Certificates page, which gives you a full overview of all certificates uploaded by your partners; or on the Partners page, where you can see the certificates uploaded by each individual partner. You are also able to send reminders for certificates that are expiring soon or that have already expired.
How to view and download certificates on the Compliance tab
Visit the Compliance page and go to the Certificates tab.
There you will find the list of certificates organized on the validity Status by default. However, you can sort and filter the certificates to make your search easier.
Once you have found the certificate you would like to view, you can click the eye icon. If you would like to download the certificate, you can click on the download button.
How to view certificates on the Partners page
Go to the Partners page.
Click on View profile for the specific partner you wish to see the details of and go to the Certificates tab.
On the Certificates tab, you can find all uploaded certificates.
You can see all of the relevant details of the certificates uploaded by the specific partner on the overview but if you wish to download or view the certificate, you can do so by clicking the eye icon or the download icon.
How to send a reminder to upload certificates
It is important to encourage your supply chain partners to submit the required certificates. You can share this article with them to assist in the uploading process: Upload your certificates.
It is equally important to remind them to upload a new certificate when their currently uploaded certificate has expired. You can do so in-platform by following these steps:
Go to the Compliance page and clicking on the Certificates tab
Here you can filter or sort by the Status to find the certificates that are expiring soon or have already expired
Once you have found the partner or partners you wish to remind, you can click the envelope icon. You will then receive a pop-up with a preview of the message to confirm before sending.
Need more help? You can get in touch with us via chat or contact us via email at [email protected].