If your colleague is no longer working at your company or tex.tracer platform, as the admin of the account, you should block them.
As an admin, follow these steps:
1. Log into your tex.tracer account
2. Once logged in, go to the My Account page
3. Select the Admin Settings tab
4. Find the user you want to block and click on the Block icon
5. Confirm your decision
Have you blocked a wrong user? Click on Block icon again and reactivate their access.
Need more help? You can get in touch with us via chat or contact us via email at [email protected].