Skip to main content

Agent: Track your partners' status

Track the status of your partners as an agent

Aurora avatar
Written by Aurora
Updated over 2 months ago

On the partners page, you can keep track of your partners status, view their profile, and edit their sharing settings. This page is useful to keep track of your partners but to also dive a bit deeper on the information shared.

How to check if your partner is onboarded or not

On the Partners page, you can check the status of your partners. In the status section, you will see if a partner is onboarded or not. An onboarded partner will have a blue tick next to their name and the status will be listed as 'Onboarded.'
​
If a partner is not onboarded, there will be no blue tick next to their name and the status will read as 'Pending.'

How to view your partners profile

When a partner creates their account, they provide their company information, including a profile text, facility information, and can confirm the address that they have provided. This information is visible by clicking on View profile.

Facility

Under the Company information, you will see the Facilities your partner has. Once you open the section, you can see details such as their address, company subtype, number of employees per facility. As well as company/factory pictures that they need to upload (at least three pictures, with a maximum of 5).

Cooperation with

This section at the bottom of the page displays all the supply chain partners that are collaborating with your contractual partner. The steps they are responsible for are listed next to each partner. Partners with a blue checkmark are already onboarded.

Certificates

On the Certificates tab, you can view and download the certificates of your partner.

Social/Environmental data

Under the Social and Environmental data tabs, you can view the self-assessment on social and environmental questions filled in by your partner per facility. You can also send a reminder to fill out these questionnaires if they have not been filled out yet.


Need more help? You can chat with us via the Messenger, or contact us via email at [email protected].


Did this answer your question?