Do you or your supply chain partner want to edit the supply chain of the orderline the footprint was already requested for? It is not possible to do that.
To edit the supply chain of the orderline the footprint was requested, you need to delete the footprint request first.
Go to the Footprint page
Click on the orderline you want to edit the supply chain for
Click on Delete button to remove the request for footprint data (data gathered for the footprint will be deleted as well)
Now you or your supply chain partner are able to edit the supply chain of that orderline. Read more about how to edit the supply chains in this article.
After the edits were made, you can request the footprint data again.
Need more help? You can get in touch with us via chat or contact us via email at [email protected].