You have already started working with tex.tracer platform and invited your supply chain partners to join the platform by creating a free account?
Great!
To foster the onboarding process of your partners, we advise sending an introduction email to give a brief overview of why they should join the platform and how to do this. You can find the email template here.
It also works great to set up a meeting with all your contractual partners or divided by countries to explain the details in the call and show around the platform. Most importantly, answer their questions and doubts about the platform.
Topics to cover in the meeting
We live in a world where laws and regulations on transparency are introduced, and consumers demand product information. Gathering all the data can be overwhelming, that is why tex.tracer simplifies this process for you by helping you to comply with laws and regulations, reducing compliance workload, and building future-proof supply chains.
tex.tracer collects data from the primary source (supply chain partners). That is why it is crucial for a supply chain partner to join the platform and provide the data themselves which is securely stored on our private blockchain technology.
tex.tracer already has an established international network of more than fifteen hundred registered partners. With this easy-to-use platform, data can be uploaded via desktop or mobile device.
Important details to emphasise when introducing the platform:
You as a client, will be obliged to comply with the EU law to be transparent and gather the data.
The platform is available in multiple languages (tex.tracer has translated the platform into English, German, Spanish, Mandarin, and Turkish. Every user can also use the translation from their webbrowser).
The account is completely free for the supply chain partners.
Academy of tex.tracer is completely free and contains articles, manuals, and tutorials available in multiple languages.
Technical support (via chat or mail) provided by tex.tracer team is free.
The data in the platform is stored securely in the private blockchain and is only visible to the client (you).
Below you will find a complete onboarding video you can use during your onboarding meetings with the partners. In this video, we cover:
Introduction of tex.tracer
Create an account (https://dashboard-help.tex-tracer.com/en/articles/8009778-create-your-account), and upload certificates and company pictures.
Process orderlines
Order evidence
Lastly, you can share a link to the full onboarding article and tutorials on how to join the platform as a supply chain partner:
https://dashboard-help.tex-tracer.com/en/articles/8936748-onboarding-process
Need more help? You can get in touch with us via chat or contact us via email at [email protected].